FAQ

You can book a taxi in several ways: via our website by filling out the booking form, by phone, by SMS, or by sending us an email. We will confirm your booking as soon as possible.

We accept several payment methods for your convenience, including cash, credit card, and certain mobile payment apps. Please feel free to specify your preferred payment method when booking.

Yes, you can cancel or modify your booking without charge up to 24 hours before the scheduled pickup time. For last-minute cancellations or changes, please contact us directly to see how we can accommodate your request.

Yes, we offer both private and shared shuttle services to all major airports in Belgium and Paris. To ensure your peace of mind, we monitor flights and adjust pickup times accordingly.

We recommend booking your ride at least 24 hours in advance to ensure availability. For airport rides or last-minute bookings, please contact us directly to check our availability.

Yes, we offer fixed rates for certain routes, especially airport transfers. For other routes, the fare may vary depending on the distance and traffic conditions. We always strive to offer you the best possible rate.

Passenger safety and comfort are our top priorities. Our vehicles are regularly maintained and equipped with modern safety features. Our drivers are experienced, well-trained, and committed to providing courteous and attentive service.

We strive to accommodate all our customers, including those with reduced mobility. Please inform us of your specific needs when booking so we can provide you with the most suitable vehicle.

Absolutely. We offer personalized services for special events such as weddings, conferences, or sightseeing tours. For long-distance excursions, we can create a tailored package that meets your specific needs.

We value your feedback and encourage all our clients to share their experience. You can leave a review on our website, send us an email directly, or rate us on social and review platforms.