PRIVACY POLICY

INTRODUCTION

Welcome to the website of KAYA SRL, a taxi company based in Belgium. This privacy policy aims to inform you about how we collect, use, and protect your personal information when you use our website.

DATA CONTROLLER

KAYA SRL
Address: Av Métrologie 10/1, 1130 Brussels
Contact Email: contact@taxifleex.be
Phone: +32 497 949 191

COLLECTED DATA

DATA WE COLLECT

We collect various types of personal data to provide our services efficiently and securely, including:

– Identification Information: name, first name, email address, phone number.
– Booking Information: trip details, departure and arrival addresses, booking times.
– Payment Data: information necessary for payment processing (credit card number, expiration date).
– Navigation Data: IP address, browser type, visited pages, visit duration.

HOW WE COLLECT YOUR DATA

– Contact and Booking Forms: when you fill out a form on our website.
– Financial Transactions: when paying for our services.
– Cookies: to enhance your browsing experience.

USE OF DATA

We use your personal data for the following purposes:

– Provide our services: process and manage your taxi bookings.
– Communication: respond to your inquiries, send booking confirmations, and important information related to our services.
– Service Improvement: analyze website usage and optimize our services.
– Security and Compliance: protect our users and comply with legal obligations.

DATA SHARING

We do not sell, trade, or transfer your personal information to third parties without your consent, except for:

– Service Providers: companies that assist us in providing our services (payment processing, data analysis, marketing services).
– Legal Authorities: when required by law or to protect our rights.

DATA PROTECTION

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

YOUR RIGHTS

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

– Right of Access: you can request access to your personal data that we hold.
– Right to Rectification: you can request the correction of your inaccurate or incomplete personal data.
– Right to Erasure: you can request the deletion of your personal data under certain conditions.
– Right to Restrict Processing: you can request to limit the processing of your data in certain cases.
– Right to Object: you can object to the processing of your data for legitimate reasons.
– Right to Data Portability: you can request to receive your data in a structured and commonly used format.

CONTACT

To exercise your rights or for any questions regarding our privacy policy, please contact us at:

KAYA SRL
Address: Av Métrologie 10/1, 1130 Brussels
Email: contact@taxifleex.be
Phone: +32 497 949 191

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and will take effect immediately. We encourage you to regularly review this page to stay informed about updates.

Last updated: 29/05/2024